I quit my job in January. One that I had done for a long time. Unless there was something new to learn, I could work with my eyes closed throughout my daily existence. When I started, I knew nothing about the industry I was helping in; everything was an acronym. When I was in the presence of seasoned business world employees, I felt so stupid, not knowing what anyone was talking about.
I had to go to the local jail and have my fingerprints taken to do my job. I remember feeling so frightened by the presence of so many in authority and this overwhelming feeling of sadness mixed with aggression. I had to wait, and out of mounting anxiety, I stood with my back against the wall to ensure that no one would be unexpectedly behind me.
I was alone and didn’t feel safe, even though I was in the presence of law enforcement. I watched as a man went through the process I was there for, but he was not going to work, but rather a cell. Some have said their jobs are a prison, and his was about to be at that moment. The female officer took his fingers, rolled them on an ink pad, and placed them on a white card.
They said nothing to one another.
When he was moved on, I was summoned forward with her motioning to me with her hand. There were no pleasantries spoken.
I went in her direction, not fully knowing what I needed to say. I was adjusting to encountering uncertain circumstances as I had never been in before.
Just as I was going to speak, a man was escorted past me in handcuffs by two police officers, one on each side. He had his head down, like he was ashamed of himself, not wanting any of us to make eye contact with him. His sins had caught up with him, and he couldn’t bear to look humanity in the eye.
How does a person get there? He was once a small boy, innocently set into the world, and now going into a cage that clearly wouldn’t offer him any forgiveness. He had to be held accountable for whatever transgressions he had done, but what had created this life along the way? This dejected individual had participated in activity that had landed him here, but why? What had been the mixture of mistakes blended, putting him on a path of self-destruction?
As a mom of two, newly divorced, and wanting to raise them right, I wanted to know. I turned away quickly and told her what I needed.
She mechanically went to work, doing the same as the man before me. I glanced nervously around, keeping my purse secured across the front of my body. I was in a place where many thieves were gathered, so I felt this overwhelming need to protect myself.
As she finished my last finger, I said,
“This is the only time I am ever doing this.”
This brought on a smile from her and a slight laugh.
“That’s a good idea,” she said.
I was given a copy of my identity, the one God gave me at birth, and I left the jail that day a free woman.
The intimidation there was nothing compared to what was up next.
I recall being at a meeting and overhearing someone commenting on another assistant. She had asked a basic question, which was being made fun of. It was along the lines of, “Can you believe she asked that? She should know that.” This was when I was brand new.
I wasn’t up for exposing myself to ridicule. From that point on, I listened intently, wanting so much to learn the language. Never fully revealing that I was so lost, especially not in public.
I found myself flying under the radar like I always had to smile and nod as if I knew what was going on. I didn’t realize I was advancing as I sat day after day, trying to overcome what felt like a learning disability. While the rest of the class was moving on, I felt the dead weight, looking at paperwork with many questions and writing it down. Multicolored sticky notes graced everything in those early days, or I would spend a lot of energy trying to remember who was who and what was what to exasperation.
They say it takes six months to comprehend a new job. Don’t give up until you hit that mark, is the advice, so I stayed for fourteen years. Sometimes not fully comprehending what was happening but desperately wanted to do a good job.
I could have quit many times during that span, but I held on, not fully aware of all the understanding I was getting. God had put me there for a reason, and I knew that I would miss out on something of importance if I quit.
One day, as I looked at the piles and stacks of everything that needed a proper place, I had a vision of an abandoned field. It had rocks and weeds all over it, left unattended for a while.
“Don’t give up. Help clean up the field so the ground is good again. I will help you do it; you can do this no matter how difficult it might get.”
Then I was shown a field filled with healthy crops, growing strong, every inch producing as it should.
“Help make that happen,” I heard in my mind.
I never can say no to God. While I wanted to run and find a different place entirely, I knew that this was what I was being asked to do. I instantly remembered telling God a while before this that I didn’t want my will anymore and was giving myself away to heaven’s lead. I was fully aware of having my own “will,” and many a preacher had expounded on this; God and I would forever be at odds, me wanting my way against His.
I chose to give mine up, and whenever faced with a moment of possible tug of war between my Creator and me, the still small voice would say,
“Did you give me your will?”
That is still all it takes for me to drop the fight.
The place I found the most helpful to navigate the unknown waters of this job was one that many would have overlooked. But, God led me in the way I was to go, true to the promise.
One of the biggest challenges was organizing all the paper that used to accumulate. There were boxes and boxes filled with filing to do, so I began sorting through it all by name, putting everything in alphabetical order, still not fully seeing the bigger picture. This was before the idea of going green existed. To help my mind keep things straight, I implemented a system of colors, with each folder representing a specific type of client and what they had with the company.
I was so wrapped up in trying to grasp every concept that any small mistake I made was like an absolute failure. When I thought I had mastered something, it would be called to my attention that I hadn’t done something right. That wasn’t easy to swallow and put my self-confidence back at zero.
In reality, all those missteps taught me how to become what I was striving to be.
As I went through the organization process, I began creating “dead files” boxes. These were shoved into a far dark corner, known as cold storage. They had no purpose anymore, some from customers who had moved on to other advisors and others who had moved on from earth.
After getting the active cases put away, which took months, I looked around to see what I could fix next. I opened the lid on the first of many. When I had been trying to focus on the “living,” I had randomly placed all of the old ones haphazardly aside to deal with later.
Now was later.
A critical component of my position was to be sure that past information was locked up and shredded, adhering to the law. If a client no longer was with the company, their files had to be kept for a certain amount of time and then destroyed. I went about creating a database, cataloging everyone, especially those who needed to be disposed of, so we would comply.
Amazingly, this is what held the key to my understanding.
Day after day, I spent an entire summer alone, sifting through unneeded material, either shredding on the spot or marking it to be done later. Because these were no longer viable contacts, I became relaxed, and specific ideas and thoughts would become illuminated that had been so dark. It was as if a silent instructor stood by me, telling me what to do, taking away the struggle. I finally started to learn the language.
I remember being shocked that I could carry on an intelligent conversation, putting words and sentences together because I finally understood what I was doing. Even though it took a lot of trial and error, I was thrilled that I knew more than before.
Somewhere amongst the dead files, I had found life.
I did what I knew I was to do, behind the scenes digging up a plot of land, making room for a productive venture that could function at its highest, bringing great benefits to the clients under the company’s care and even myself in some ways I had not imagined at the onset.
To leave that behind wasn’t easy. But, again, I started to hear that voice telling me there was something else I was needed for.
I ignored it for a while, not wanting to go back to a time of uncertainty. I had overcome the hurdles, and now I tried to coast along, believing this was it. I had made it. Why mess with something that I had worked so diligently to construct?
Because I don’t belong to me.
Driving alone with nothing to distract me, I heard,
“I have something else I need you to do. You will thank me later.”
It wasn’t easy to see the road after that, but I knew I wasn’t staying where I had been.
It isn’t until you no longer do what you have been that you are mindful of how much of yourself you had committed to that. You have flashes of memories where you see you did what you were told to do even when you didn’t want to. You put everything of yourself in it, and now what? Do that again?
Within days of resigning, I heard one morning, when I was barely awake,
“You need to be a hospice volunteer.”
I had wanted to go into this for a while, but I had put it off. Three years ago, I looked at getting a higher education to my B.A. in Psychology to do this and earn money doing it, but as I tried to, doors seemed slammed shut. I was given wrong information, left messages that never got called back, and was told the only way I could do the work I wanted and get paid was to spend at least four years in school far and away from the actual work.
While out on a walk in deep frustration, again the voice came,
“Work with people for now. Not paper.”
I knew this was an answer to stop pursuing school and sign up for the work, even if it meant doing it for free.
Then Covid hit, closing the door for a bit.
Now unemployed, I was being told to pick it up again. I looked up hospice in my area, which there are a million, but picked the one that appeared first. I have learned that doors fly open when God leads you, despite trying to reason your way out of it.
Filling out 21 pages of the orientation requirements made me wonder what they do to a person who they hire for real. I had to submit a resume, give them three references from people who would vouch for my character, do a background check, and even give blood.
The technician was new, and it sprayed everywhere. I felt so emotionally beat down that it was a sign I was still alive. Usually, that might have bothered me, but I didn’t even care.
“I am so sorry!” She said, embarrassed, eyes wide behind her mask.
“That’s ok,” I said, remembering what it was like to start a new job that I had just left. I had moved quickly enough so it missed my clothes. For a week, the massive bruise on my arm reminded me that I had signed up for this.
I was given some patients and began the journey. It’s a lot of listening, praying, and sometimes just quietly sitting still and observing.
I often listen with my eyes. That sounds strange, but it’s true.
A few weeks ago, as I said hello to one under my care, she looked at me, and I knew.
Nothing was different about her health situation, and it appeared the same, but I was made aware with the voice speaking to me again of what was to come. She wasn’t going to be here much longer. So I did my best despite knowing that it wasn’t going to be long.
Last week, when I went to see her before I got to her room, I heard in my mind,
“If you see her lying in bed, this is your sign that you know she’s leaving soon.”
Usually sitting up in the sun in the day room, I found her lying on her bed, sound asleep. I didn’t wake her, but I knew this would be the last time I saw her, so I quietly said goodbye.
I thought of her this past week, the day before I was to visit again. I even commented to my daughter that I felt I wouldn’t see her. Just before I left the house to go to her assisted living, I felt like I was to check my email. There I found a note telling me she had passed that morning. I was thanked for making her time left more pleasant.
I was glad I said certain things to her and made her laugh. It was the only indication that she was okay with me being there. When you know things ahead of time like this, a mixture of emotions follows.
“I will check in on you next week,” I would say as I would leave. “I wanted to see how you were doing.”
She would then smile and say,
“I am so glad you did.”
Her door was shut to her room when I got there the other day, and the spot in the day room where she sat was vacant. It appears as if it’s over to those who don’t see. On the other side, however, she is beaming in bright light, fully back to the fullness of her youth. I know that she walks now alongside those who have gone before her, and she is happy to be next to her husband, who she loved on earth so very much.
This isn’t a job where I shuffle papers, and it’s not going to pay a single bill.
It is a moment to become more aware of my days and those ahead of me.
Again I find myself trying to understand something new about life while looking for answers to what is deemed as death.
It’s what we trust in but don’t yet see that keeps us going. Do you suppose a few ruts in the road or rocks in the path are going to stop us? When the time comes, we’ll be plenty ready to exchange exile for homecoming. (2 Corinthians. 5:7)
He must become greater and greater, and I must become less and less. (John 3:30)